SysOps Engineer — Hardware & Secure Infrastructure

Department Infrastructure
Location USA — anywhere (regular travel to data centers & client sites)
Type Full time · Remote
Salary $155k–$195k

About RAAD

RAAD operates a global aerial intelligence network. Clients order high-resolution site imagery, thermal inspections, and 3D data through our platform; our pilot network captures it; and our processing and vision-model pipeline turns raw imagery into structured, georeferenced answers — often within hours. We run our own hardware end to end: capture fleets in the field, GPU processing clusters we built ourselves, and deployments that span public cloud, our own data centers, and secure on-prem environments inside client facilities.

We're growing fast across every region we operate in, and we're hiring people who want to help scale systems and operations that already work — and make them work at ten times the volume.

The role

RAAD is not a cloud-only company. We design and build our own servers from the ground up — GPU processing nodes, storage arrays, and edge appliances — and we deploy them everywhere our clients need them: our own racks, public cloud for burst capacity, and hardened on-prem installations inside secure client environments where data can never leave the building. Energy, defense-adjacent, and critical-infrastructure clients choose us because we can run the entire stack on hardware we control.

We're hiring a SysOps engineer with deep hardware experience to help scale this footprint as we add racks, regions, and secure deployments.

What you'll do

  • Spec, build, burn-in, and deploy our server platforms — GPU compute, high-density storage, and networking — from component selection to racked-and-serving.
  • Run our colocation and on-prem fleet: provisioning (PXE/Redfish), firmware and BIOS management, out-of-band access, capacity planning, and hardware lifecycle.
  • Stand up secure on-prem installations at client sites: air-gapped and restricted-network deployments, disk encryption and key management, physical and network hardening to client security requirements.
  • Operate the hybrid layer — our own metal for baseline load, cloud for burst — including networking, VPN/WireGuard meshes, and observability across both.
  • Automate everything twice-done: Ansible/Terraform, image building, self-healing where hardware allows and runbooks where it doesn't.
  • Carry real operational ownership, including participating in an on-call rotation for infrastructure that clients bet their projects on.

What you'll bring

  • 6+ years operating physical infrastructure: you've built servers with your hands, debugged failed DIMMs and flaky NICs, and know your way around a datacenter cage.
  • Strong Linux systems administration and network fundamentals (VLANs, BGP basics, firewalls).
  • Experience with secure or regulated environments — restricted networks, encryption at rest, compliance-driven hardening.
  • Fluency in infrastructure-as-code and configuration management; comfort writing Python or shell to close gaps.
  • GPU cluster experience (drivers, CUDA stack, thermals, power budgeting) is a strong plus.

Benefits & perks

Competitive pay & equity

Strong base salary plus meaningful equity — everyone shares in what we're building.

Health, dental & vision

Comprehensive coverage for you and your dependents, tailored to your country.

Remote-first

Work from anywhere in your role's region. Async-friendly, documentation-driven culture.

Gear & home office budget

Top-spec hardware and a budget to build a workspace you actually enjoy.

Generous time off

Flexible PTO plus your local public holidays. We expect you to use it.

Learning & travel

Annual learning budget and team offsites — plus real field time with the operations your work powers.

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